MOTORvation Participant Workbook
This training workbook is a companion to “The MINI Motoring Advisor Skills Development Course”. The tri-fold, three-ring binder holds 40 pages divided into 16 tabs.
Here’s how a MINI was to be prepared for delivery circa 2002:
|1. Prepare car and book delivery appointment.
a. Place MINI Smints on the seat
b. Place steering wheel wrap in place
c. Ensure clock is set to correct time
d. Put customer’s pre-selected CD into CD player (from MWFII)
e. Program radio stations according to customer’s pre-selected choices (Motoring Advisor must check ALERT to find out if customer responded to the request for information.)
f. Place zipper car cover on MINI
g. Pre set day time running lights, etc. (Motoring Advisor must check ALERT to find out if customer responded to the request for information.)